How To Order – Billing and Verification


All orders are shipped discreetly to the USA and Canada.

All domestic orders over $20 ship for free.

All Canadian orders ship for a flat rate of $20.

We ship all domestic orders under $20 for a flat rate of $5.

Accepted online payment methods

Visa, Mastercard, American Express, Discover Card, and Gift Cards.

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ORDER SECURITY

We accept orders for customers residing in the USA and Canada ONLY. We accept Credit Card payments via an encrypted 256 bit SSL SECURE SERVER.

BILLING POLICY

Your credit card will be discreetly billed by “Vapepen.us”
Refunds issued to your credit card will reflect after 2-5 business days.

HOW TO ORDER

To order via credit card just click the “ADD TO CART” button located underneath the product you want. When you are done shopping return to the cart (with the top right cart icon or the “VIEW CART” button on the TOP RIGHT, You can also just click the “CHECKOUT” button on the bottom left of the “VIEW CART”. You will be asked to enter your billing information. Please make sure your billing address is the exact same as what your credit card provider has on file. Your billing address is the location where your monthly account statements are sent to. Next you will enter your credit card number.

DATE OF BIRTH AND ID VERIFICATION

The final step of your order is the verification of your age.  It is necessary to confirm that you are of legal in your state of residence to purchase a vapor pen or e-cigarette device.  Once you enter and submit your date of birth, if we are unable to confirm your information using our third party database, you will be asked to upload a copy of your state issued ID for verification.  This ID will NOT be kept on file and will be securely destroyed subsequent to use.

Your transaction is verified and processed the same day. All information is transmitted securely via a SSL encrypted server (verified by a 3rd party security group). You will receive an email receipt for your order at the email address you specified with your order.

SHIPPING POLICY – ADULT SIGNATURE REQUIRED

Due to the new FDA regulations that have been recently passed, we are now requiring an ADULT SIGNATURE for all orders.  Orders can not be shipped to a PO BOX, they must be signed for by the person who placed the order with proof of ID.

 

ONLINE ORDERING PRIVACY

Your privacy is our highest concern when ordering online. Our shopping cart is maintained by Woocommerce a reputable 3rd party shopping cart. Credit Cards are processed in real time via Authorize.net the leading E-commerce payment gateway. None of your credit card details or personal information is stored on any of our company servers. Your privacy and security is absolutely guaranteed when shopping online with us.

 

CREDIT CARD AND MAIL FRAUD

We prosecute ALL FRAUDULENT TRANSACTIONS TO THE MAXIMUM EXTENT ALLOWED BY LAW.

 

NOTICE TO MINORS:
Using your PARENTS credit card WITHOUT proper authorization IS BREAKING THE LAW. You MUST be 18 or older to purchase or you will be prosecuted.

 

NOTICE TO CRIMINALS:
GLE Inc has pioneered new technology that helps law enforcement officials track down suspected credit card abuse criminals and has effectively aided in the arrest of over 4 dozen fraud criminals! If you attempt to purchase merchandise with a stolen credit card your can easily be tracked and apprehended (even if you are using a proxy connection or software designed to protect your ip and computer). If you are taking part in criminal activities please beware and leave our website!